Terms of Service & SMS Disclosure

Last updated: March 2026

These Terms of Service govern your use of the OnSceneHelp platform operated by Client Intake System (“we,” “us,” or “CIS”). By using OnSceneHelp, you agree to these terms.

About the Service

OnSceneHelp is a free incident documentation and case intake platform. We help individuals involved in accidents or incidents capture information and connect with personal injury law firms. We are not a law firm and do not provide legal advice. Use of this service does not create an attorney-client relationship.

SMS Messaging Disclosure

Program: OnSceneHelp — incident documentation and case intake alerts

Message frequency: Varies based on your activity. You may receive messages related to your case intake, follow-up reminders, and status updates.

Message & data rates may apply.

To opt out: Reply STOP to any message. You will receive one confirmation message and no further messages will be sent.

For help: Reply HELP or contact us at support@onscenehelp.com.

Supported carriers are not liable for delayed or undelivered messages.

Eligibility

You must be at least 18 years old to use this service. By using OnSceneHelp, you represent that you are 18 or older and have the authority to provide the information you submit.

Your Information

Information you provide is used to facilitate your intake and connect you with a law firm. See our Privacy Policy for details on how we collect, use, and protect your data.

No Attorney-Client Relationship

OnSceneHelp and Client Intake System are not law firms. Nothing on this platform constitutes legal advice. Submitting information through this service does not create an attorney-client relationship with any law firm. An attorney-client relationship is formed only through a separate agreement with a law firm.

Limitation of Liability

We provide this service “as is.” To the fullest extent permitted by law, we disclaim all warranties and shall not be liable for any indirect, incidental, or consequential damages arising from your use of the service.

Changes to These Terms

We may update these terms from time to time. Continued use of the service after changes are posted constitutes acceptance of the updated terms.

Contact

Questions about these terms:
Client Intake System / OnSceneHelp
Email: support@onscenehelp.com