Help home

Public help for documenting an incident — calm, clear, and neutral.

What this help center is for

After a crash or injury, details fade quickly. This library helps you document what happened clearly and safely — photos, basic facts, and contacts — so information is organized for the law firm you’re working with.

Tap Ask ALEC (bottom-right) anytime. ALEC is your Accident & Litigation Evidence Collector: same guidance style as the live “Document the scene” experience.

Safety first. If anyone is hurt or in danger, call 911. It’s OK to pause documenting until you’re in a safe place.

Topics

At the scene — safety, what to capture first
Evidence & photos — plates, insurance, damage, witnesses
What happens next — after you submit
Accessibility

Start documenting

Use Document the scene for the guided mobile flow (contact, incident details, evidence). If you have a firm-specific link, use Start from a firm link — otherwise start with Document the scene.